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Custom domains

Replace IO's default URLs with your own custom domain to create a fully branded event experience. Your attendees see your domain throughout registration and communications.

What are custom domains?

Instead of {account_slug}.staging.tito.page/your-event, use your own domain:

  • events.yourcompany.com/conference-2024
  • tickets.eventname.com
  • register.yourcompany.com/annual-meeting

This provides professional branding and keeps attendees on your domain throughout the registration process.

Setting up custom domains

  1. Choose your domain or subdomain
  2. Add the domain in your Account settings
  3. Configure DNS records with your domain provider
  4. Point your domain to IO's servers using the provided values
  5. Wait for DNS propagation (usually a few hours)
  6. Request activation

Once we have verified that the domain is set up correctly, we will add it to our allow-list, and automatically provision an SSL certificate.

DNS configuration

You'll need to add DNS records with your domain provider:

CNAME record - For subdomains (e.g., events.yourcompany.com), add a CNAME record pointing to IO's servers.

A records - For root domains (e.g., eventname.com), add A records pointing to IO's IP addresses.

Exact values are provided in your Account settings when setting up the domain.

SSL certificates

IO automatically provisions and manages SSL certificates for your custom domain using Let's Encrypt. Your attendees always see secure HTTPS connections with no configuration needed.

Multiple domains

Set up different domains for different events or use one domain across your entire account. Each event can have its own custom domain path.

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