Custom References
Beta
This feature is available on request. Contact support to enable it for your account.
By default, IO generates order references in the format ABCD-1234. With custom reference formats, you can define your own pattern.
Setting a format
Configure your reference format in Settings > Custom references. You must include {{ random }} to ensure the reference is unique.
Use cases
- Include your event name or abbreviation in references
- Match an existing numbering system
- Create references that are easier to communicate verbally