Test mode

Test mode lets you try out your entire event setup — registration, orders, tickets, check-in, and integrations — without affecting real data or processing real payments.

How it works

You can toggle Test mode at any time. Test mode follows you between your accounts and events until you switch it off. Even though test mode stays on, only certain items in the system have both test and live versions. Changes to event settings, for example, will apply to both test and live modes.

Orders and tickets are marked as test data and kept separate from live data
Payments use your payment provider's test/sandbox environment (no real charges)
Emails are sent normally so you can verify the full attendee experience
Check-in works the same as live mode, with test checkins tracked separately
API Tokens are either test mode or live mode

Enabling test mode

You can switch between test and live mode at any time using the toggle in the main navigation.

Note that when enabling Test mode it is for your current session only. It does not affect the Live event, or any of your team’s usage of the platform.

When to use test mode

Before launch — walk through the full registration flow as an attendee would
Testing integrations — verify webhooks, external integrations, and API requests without any side-effects
Training staff — let your team practice check-in workflows with realistic data
Walking through flows — experiment with different features while other features are already "live"

Test mode and the API

API tokens are test mode or live mode. When using a test mode token, all data returned and created through the API is scoped to test mode. This lets you build and test API integrations without touching live data.

Cleaning up

You can clear all test data from an event at any time from the event settings. This removes all test orders, tickets, and checkins in one step.