QR code disabled

Disabling QR codes on ticket types removes the QR code generation and digital pass features, which is useful when tickets don't need to be scanned or when you have alternative check-in methods.

When to disable QR codes

Consider disabling QR codes for:

• Virtual events where physical check-in isn't needed
• Tickets that serve as purchase confirmations only
• Add-on items like meal vouchers that use different verification methods
• Events using external check-in systems

How it affects tickets

When QR codes are disabled on a ticket type:

• No QR code is generated for the ticket
• Attendees cannot add the ticket to Apple Wallet or Google Wallet
• The ticket confirmation email still includes all other order details
• The ticket can still be checked in manually using the admin interface
• Attendee information is still collected and managed normally

Creating tickets without QR codes

1. Create or edit a ticket type
2. Enable "QR code disabled" in the ticket type settings
3. The ticket functions normally except for QR/digital pass features

Check-in alternatives

Without QR codes, you can still check in attendees by:

• Manual check-in using the admin interface
• Searching for attendees by name in the check-in list
• Using external systems with manual verification

Enabling QR codes later

You can enable QR codes on a ticket type at any time. Existing tickets will have QR codes generated automatically.