Anonymous tickets

Anonymous tickets allow attendees to purchase tickets without providing individual attendee information. This streamlines the purchase process for events where you don't need to collect personal details for each ticket holder.

When to use anonymous tickets

Anonymous tickets are ideal for:

• General admission events where you only need to track capacity
• Events where attendees don't need individual identification
• Quick purchase flows where minimal friction is desired
• Family or group tickets where one person purchases for others

How anonymous tickets work

When a ticket type is marked as anonymous:

1. Attendees add tickets to cart and proceed to checkout
2. They provide payment information but no attendee names or details
3. The order is created with the purchased quantity but without individual ticket records
4. Capacity is still tracked and enforced

Creating anonymous tickets

1. Create or edit a ticket type
2. Enable "Anonymous tickets" in the ticket type settings
3. Set the quantity available - this controls total capacity
4. Configure pricing as normal

Limitations

Anonymous tickets:

• Cannot have QR codes or digital passes (since there's no individual ticket record)
• Cannot be checked in individually (check-in happens at the order level)
• Cannot have custom fields or question sets
• Cannot be assigned to specific attendees after purchase

Combining with regular tickets

You can offer both anonymous and regular tickets for the same event if needed.