Creating ticket types

Creating a ticket type defines what attendees can purchase for your event. Each ticket type can be configured with specific settings, pricing, and availability rules.

All fields are optional except for the ticket name.

Basic details

1. Navigate to "Ticket types" in your event dashboard
2. Click the plus (+) icon at the top of the list
3. Enter a name that clearly describes the ticket (e.g., "General Admission", "VIP Pass", "Workshop")
4. Add a description that explains what's included with this ticket
5. Add a public-facing label if it's to be different from the ticket name

Pricing

Choose whether the ticket is free or paid. For paid tickets, enter the price in your event's currency. The price you enter is what attendees will see and pay.

You can add a tax type to apply to this ticket type, and specify whether the price includes or excludes tax.

Capacity

Set a maximum capacity (total quantity available) for this ticket. Leave empty for unlimited. Additionally, specify a maximum number of tickets a customer can select per order. The default number is 100.

Advanced ticket settings

• Buy X get Y free - automatically give customers free tickets when they buy a certain quantity
• Bundles - package multiple tickets together as a single purchasable item
• Ticket dependencies - require or recommend that customers have other tickets when buying this ticket
• Anonymous mode - don't collect any personal information
• Disable QR code - don't issue a QR code or digital passes
• Attach custom fields - display questions during checkout