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Buy X Get Y Free

Beta This feature is available on request. Contact support to enable it for your account.

Buy X Get Y Free promotions automatically add free tickets when attendees purchase a qualifying quantity of tickets, perfect for group discounts and promotional offers.

How it works

When enabled on a ticket type, the system automatically adds free tickets to the cart once the buyer reaches the qualifying purchase quantity. For example, "Buy 3 Get 1 Free" means purchasing 3 tickets automatically adds 1 free ticket to the cart.

Creating a Buy X Get Y Free promotion

  1. Edit the ticket type you want to apply the promotion to
  2. Enable "Buy X Get Y Free" in the ticket type settings
  3. Set the "Buy" quantity (X) - how many tickets must be purchased
  4. Set the "Get" quantity (Y) - how many free tickets are added
  5. Specify whether the free ticket(s) should be of the same type as the purchased one, or a different ticket type

Example configurations

Buy 3 Get 1 Free - Purchase 3 tickets, get 1 free (total of 4 tickets, pay for 3).

Buy 5 Get 2 Free - Purchase 5 tickets, get 2 free (total of 7 tickets, pay for 5).

Buy 10 Get 5 Free - Purchase 10 tickets, get 5 free (total of 15 tickets, pay for 10).

Multiple promotion tiers

The promotion applies repeatedly within a single order. With "Buy 3 Get 1 Free", purchasing 6 tickets automatically adds 2 free tickets (total of 8 tickets).

Attendee experience

Free tickets added through this promotion appear automatically in the cart. Attendees complete information for all tickets, including the free ones, ensuring you collect details for all attendees.

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